AI features and strategy for a platform helping service companies productise their expertise
01 / The Challenge
The Problem
Gleo.ai is building the infrastructure for productised services — helping consulting firms, agencies, and B2B service companies turn their methodology into repeatable, scalable playbooks. The platform needed AI features that felt native, not bolted on — and a team that could advise on where LLMs actually add value vs. where they create fragility.
02 / Execution
What we built
AI feature consulting — scoped which parts of the Gleo platform should be AI-assisted vs. human-driven; prevented premature automation
LLM feature development — built specific AI-assisted features within the platform
Prompt architecture — designed the prompt system and evaluation criteria for consistent output quality
Ongoing advisory — embedded with the Gleo team as their AI technical partner, not a one-off delivery
03 / Results
The Outcome
Architecture & Flow
